Privacy Policy

ZapZipped ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our service. By interacting with ZapZipped, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Group Chat Data

• Files you upload (e.g., exported WhatsApp group chats in <code>.txt</code> format).
• This includes timestamps, sender information, and message content but excludes exact media content (e.g., photos, videos).

b. Metadata

• Information about the uploaded file, such as file size and processing time.
• Information about the group members based on the chat data (e.g., participant names and message counts).

c. Communication Data

• Messages exchanged between you and the ZapZipped bot via WhatsApp, including responses to prompts and interactions with the service.

2. How We Use Your Data

• Analyze and summarize group chat data to generate statistics and awards.
• Create visual outputs (e.g., images) of your group chat summary and send them back to you.
• Ensure that all processing is performed without storing your original <code>.txt</code> file on our servers.

3. Data Retention

We do not store your <code>.txt</code> file or any identifiable chat data. All files are processed temporarily and deleted immediately after generating the requested outputs. However, anonymized and aggregated statistics (without personally identifiable information) may be retained for service improvement.

4. Sharing of Information

We do not share your data with third parties, except:

• When required by law or to comply with legal obligations.
• For troubleshooting or maintenance purposes with trusted service providers, who are bound by confidentiality agreements.

5. Data Security

We take the security of your data seriously and implement measures to ensure its protection:

• End-to-end encryption between your device and our processing system.
• Automatic deletion of uploaded files after processing.

6. Your Rights

• Access, correct, or delete any information processed by ZapZipped.
• Withdraw consent for processing at any time. If you withdraw consent, your uploaded file will not be processed, and no outputs will be generated.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via our website or directly through WhatsApp.